Psychiatrist AACAP Member Risk Management Resources
Psychiatrist Risk Management Resources Adding Value and Supporting Our Policyholders Beyond Insurance Coverage
American Professional Agency’s psychiatrist insureds receive expert and proactive risk management services via a dedicated Risk Management team. They customize an approach to help insureds manage enterprise risk to improve safety and avoid or mitigate loss.  Risk management services are provided or coordinated by employees of AWAC Services Company, a member company of Allied World and, where indicated, outside consultant attorneys.
Do you need to speak with someone concerning a practice related issue?

The Risk Management team offers a 24-hour emergency risk management hotline for our insured psychiatrists with direct and immediate access to risk management information when the need arises, even beyond traditional business hours. This toll-free hotline is dedicated solely to Allied World’s insured psychiatrists and is provided at no cost. The hotline is staffed during business hours but is available through the hotline number 24/7 should an emergency issue arise. Psychiatrists have accessed the hotline after hours on many occasions for a variety of emergency issues, including imminent duty to warn issues.

Hotline for Psychiatrists and Texas Policyholders: 855-218-8161

Risk Management Resources for Psychiatrist AACAP Members

Complimentary Risk Management webinars on current healthcare topics are offered to insureds. Invitations are sent via email about four times each policy year.

Attending the live presentation of an Allied World Risk Management webinar will count as one premium AMA PRA Category 1 Credit™ towards the three hours needed with valid certificate of completion (except in New York). These credits also qualify for one-hour credit towards the three hours required to receive a risk management discount of 5% off your professional liability policy. Recorded playbacks do not apply toward the credit.

Please email RiskManagement@awacservices.com for information on how to register or listen to recorded playback.

Allied World is committed to delivering a comprehensive risk management program for APA and AACAP members.  Psychiatrist insureds receive monthly emails with articles on timely topics that could impact a practice, existing organizational structures, systems and staff.  All articles include best practices and risk mitigation strategies on how to best address the challenges outlined.

To view all Risk Management Articles, login to your account and view “Exclusive Content”.

In Session Newsletters

In Session” is a quarterly newsletter designed to address legal and risk related issues that are critical to psychiatrists.  Each issue also includes Legal Updates so that insureds are aware of recent legislative news and legal exposures that can impact their practice.

In months when no newsletter is sent, insureds are emailed risk management advisories on a single issue.  Recent topics include Documentation as Your Best DefenseProfessional Boundaries, and What Hat Are You Wearing? Exploring the Many Roles of the Provider.

To access all available “In Session” articles login to your account and view “Exclusive Content”.

Our team offers in person (and virtual) presentations on a number of important topics. These presentations are conducted at no cost and are geared towards district branch programs, residents, fellows and early career psychiatrists. The American Psychiatric Association (APA) designates these live activities for a maximum of 1 AMA PRA Category 1 Credit™.  Current topics include, but are not limited to, Best Practices to Reduce the Risk of a Malpractice Claim, or Licensing, or Board Complaint, Documentation: The Next Level, Navigating the Complexities of Professional Boundaries, Risk Management Strategies to Minimize Professional Liability Claims When Treating Suicidal Patients, The Do’s and Don’ts of Releasing Protected Health Information, and Your Patient’s Gender Identity, Expression and Diversity Matters.

If you are reporting a Subpoena, Lawsuit or Board complaint please fax or email the information and we will contact you within 24 hours or sooner.

Fax: (631) 598-7249

Email: claims@americanprofessional.com

For immediate assistance regarding these matters please call (800) 897-0033.

Our policyholders have access to vital resources
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Any information related to costs, premiums, or coverage provided before receiving an official customer quote from American Professional Agency, Inc. is merely an estimate and not guaranteed. Actual cost, premium, and coverage are dependent upon various unique factors associated with each individual risk. Customer quotes are contingent upon the information supplied and are subject to underwriting and rating evaluations. Until a formal quote is issued, all content on the website, email communications, or in advertisements should be viewed solely as examples for informational purposes, lacking any offer or guarantee of premium or coverage. Additionally, the coverage terms and conditions are dictated by the specific policy issued, and any explanatory information provided does not in any way alter the terms of the policy or confirm the existence of coverage.
Any information related to costs, premiums, or coverage provided before receiving an official customer quote from American Professional Agency, Inc. is merely an estimate and not guaranteed. Actual cost, premium, and coverage are dependent upon various unique factors associated with each individual risk. Customer quotes are contingent upon the information supplied and are subject to underwriting and rating evaluations. Until a formal quote is issued, all content on the website, email communications, or in advertisements should be viewed solely as examples for informational purposes, lacking any offer or guarantee of premium or coverage. Additionally, the coverage terms and conditions are dictated by the specific policy issued, and any explanatory information provided does not in any way alter the terms of the policy or confirm the existence of coverage.